“I would just like to pass on my thanks and commendation of your staff at Handworks Greenlane – I went there some months ago with a fairly long-standing ‘golfer’s elbow’.
Firstly, the receptionists were really great – professional, but also friendly, efficient and warm. The first physio I saw was a youngish girl (from my 53 year old perspective!) who wasn’t particularly positive about the possibility of solving my problem, but did some massage to relax the muscle and recommended I see another therapist (who was temporarily working on the team) on my next visit for some acupuncture.
I can’t remember this lady’s name, but she was fabulous. She explained a lot to me, listened really well, did a grip test, acupuncture and gave me some stretches to do. I saw her a number of times and when her time there was up, she passed me on to Yin San.
Yin San was also lovely and brilliant at her profession. She listened really well, educated me (knowledge and understanding ‘why and how’ is so important) and gave me massage, some strengthening exercises for my wrist, as well as encouragement and acupuncture.
I am thrilled to report that what it seems is a difficult condition to treat (especially if it is somewhat chronic) is now completely resolved. I feel sure this is as a result of a combination of excellent physiotherapy, acupuncture and prayer – the intervention of Almighty God.
Your staff, especially Yin San and the temp lady are skilled practitioners and have a great rapport with the client. It was a pleasure to visit your clinic, and while I hope I have no need of your services in the future, I would have every confidence that should I need their services, the wonderful staff at Handworks Greenlane would treat my problem with professional expertise and great skill.
Congratulations on an excellent team and a great facility.
Sincerely, Fiona Reid.”